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Frequently asked questions
I wasn't really paying attention. What is maxomail™ again?
maxomail™ is a Web-based service that helps companies and organisations send good-looking e-mails to large groups of people and track the response they get. For companies who are new to e-mail marketing, maxomail™ is a great way to ease into things (£40 per month). For e-mail marketing veterans, maxomail™ is often a way to simplify the e-mailing process, send more attractive (branded) e-mails, implement more sophisticated response tracking, save money, or all of the above.
What does "Web-based" mean?
It means your maxomail™ account, tools and data are accessible from any computer, day or night. maxomail™ is not software you download, host or maintain through your IT department. As long as you have an Internet connection, you have everything you need to use maxomail™.
How many e-mails can I send a month?
As many as you want, maxomail™ can handle mailings from under 100 to over 100,000 e-mails.
Do I have to sign a 12-month contract or anything?
Nope. Once you're set up, you can use maxomail™ for one month or for life.
How secure are the lists I store on maxomail™?
Very secure. No other maxomail™ customer will ever see your lists. Recipients of your e-mails will never see your lists. Your lists, tools and data are protected by a username and password you control, as well as every security measure possible on the back end.
Do you "rent" e-mail lists?
No. We don't engage in the practice and are generally wary of e-mail-marketing software companies who do. (maxomail's™ terms of use and privacy policy prohibit the use of maxomail™ as a tool for spamming – or otherwise bothering – the good people of the world.)
What if I don't really have a list of my own?
Then it's time to start building one. Collect names and addresses every chance you get: at the cash register, over the phone, on the website and at events. maxomail™ helps you grow your list with an audience signup that encourages new people to join your list from your website and every e-mail you send. And maxomail™ is priced (from £40 per month) so that even the smallest customer list is enough to get started.
I don't want to create the newsletter myself… Can you do it for me and just let me view the response?
Yes we can; let one of our office based professional copywriters create and develop a stylish campaign for you. Costs range from £65 per mailing depending on the amount of copy, links within your e-mail, additional pictures/graphics. Strategic consultancy is also available if you are looking to integrate this service into a wider and more complex marketing mix. Please call or e-mail for more info.
How do I get started using maxomail™?
Give us a call 08000 85 25 84 or drop us an e-mail. Depending on your design template needs, we can usually have you up and running in a day or two.
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